Privacy Notice

This page includes information on:
Our Privacy Policy / The Way We Use Information / Data Security / Contact Information

OUR COMMITMENT TO PRIVACY:

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

The Information We Collect:

This notice applies to all information collected or submitted on the this website. On some pages, you can order products, make requests, and register. The types of personal information collected at these pages are:

  • Name
  • Address
  • Email address
  • Phone number

This site does NOT collect credit card information.

On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:

  • Name
  • Address
  • Phone Number

The "Tell A Friend" feature of the site will allow you to send a link via email to someone who may be interested in a certain product found on this site. We keep track of this activity to monitor and eliminate the possibility of spam abuse.
In this case, the types of personal information collected are:

  • Sender's Name
  • Sender's Email Address
  • Recipient's Name
  • Recipient's Email Address
THE WAY WE USE INFORMATION:

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete the order with Authorize.net.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties.

We offer gift-cards by which you can personalize a product you order for another person. Information you provide to us to create a gift-card is only used for that purpose, and it is only disclosed to the person receiving the gift.

We use return email addresses to answer the email we receive. We will put you on the mailing list unless you choose to not receive future notice of our sales and special offers. Such addresses are not used for any other purpose and are not shared with outside parties.

We use non-identifying and aggregate information to better design our website such as the pages visited. We do not disclose anything that could be used to identify individuals.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical and electronic procedures to safeguard and secure the information we collect online.

OUR COMMITMENT TO DATA SECURITY:

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical and electronic procedures to safeguard and secure the information we collect online.

CONTACT US:

Email: customerservice@citythreads.com
Phone: 213.612.3710
Fax: 213.612.3714

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To be removed from our email notification list click here.

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All of our products are compliant with the Consumer Product Safety Improvement Act (CPSIA). Read our Certificate of Compliance here.
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